Privacy Policy

1. Who we are

Countify is a trading name of SK and Company Accountants Ltd, a company registered in Scotland under company number SC589649, with its registered office at 3rd Floor, St. Georges Building, 5 St. Vincent Place, Glasgow, G1 2DH. For the purposes of UK GDPR and the Data Protection Act 2018 we act as a data controller in respect of personal data we collect about you. We are registered with the Information Commissioner's Office (ICO) under registration number ZA683204.

2. Information we collect

We may collect and process the following categories of data:

• Contact details you provide when enquiring or instructing us — name, email, telephone, business name, address.
• Identification and verification information required by anti-money laundering legislation (e.g. proof of identity and address).
• Financial and accounting information you supply or that we receive on your behalf (e.g. invoices, bank statements, payroll records).
• Limited technical information from your device when you use this website (e.g. IP address, browser type, pages visited). See our Cookies Policy for details.

3. Lawful basis for processing

We rely on one or more of the following lawful bases:

• Contract — to deliver the accounting services set out in your engagement letter.
• Legal obligation — to comply with HMRC, Companies House, the Money Laundering Regulations 2017, and standards set by ACCA.
• Legitimate interests — to operate and improve our website, prevent fraud, and communicate with you about our services. Where we rely on legitimate interests we have balanced these against your rights.
• Consent — where you have opted in to marketing communications. You may withdraw consent at any time.

4. Who we share data with

We do not sell your personal data. We share data only where necessary and under appropriate safeguards, including with:

• HMRC, Companies House and other UK regulators as required by law.
• Our cloud accounting and document-storage providers (e.g. Xero, QuickBooks, FreeAgent, Microsoft 365), each acting as a data processor under written terms.
• Our professional advisers (e.g. legal counsel, insurers) where necessary.
• Successors in the event of a sale or reorganisation of the business, subject to the same protections as set out here.

5. International transfers

Some of our software providers process data outside the UK. Where this happens we rely on adequacy decisions or the International Data Transfer Agreement (IDTA) approved by the UK Government.

6. How long we keep data

We retain client records for a minimum of six years from the end of the engagement to comply with HMRC and ACCA retention requirements. Marketing data is retained for as long as you remain subscribed.

7. Your rights

Under UK GDPR you have rights to access, rectify, erase, restrict or object to our processing of your personal data, and to data portability. To exercise any of these rights please email info@countify.co.uk. If you are not satisfied with our response you may complain to the Information Commissioner's Office at ico.org.uk.

8. Changes to this policy

We may update this policy from time to time. The “last reviewed” date at the top of this page indicates when changes were last made.

9. Contact us

Privacy queries can be sent to info@countify.co.uk or by post to SK and Company Accountants Ltd, 3rd Floor, St. Georges Building, 5 St. Vincent Place, Glasgow, G1 2DH.